Our Sacred Policies
Terms of Service
Purpose: Define the rules for using our website and booking services.
By using this website or booking a service, you agree to our terms—eligibility, payment rules, service scope, and limitations of liability.
Health & Safety
Purpose: Protect participants with clear safety standards and medical boundaries.
Our work does not replace medical care. Please disclose relevant conditions/medications; we review contraindications and may decline or adapt services for safety.
Consent
Purpose: Ensure participants understand the nature, benefits, and risks before joining
Participation is voluntary. You understand each service’s nature, potential benefits, and risks before proceeding, and you can withdraw at any time.
Booking & Refunds
Purpose: Define the rules for using our website and booking services.
Deposits secure your spot. Deadlines apply for rescheduling/cancellations; no-shows may forfeit fees. If we reschedule, you may choose a new date or a refund.
Conduct Guidelines
Purpose: Maintain a respectful, confidential, and sober environment.
We maintain a respectful, confidential, and sober environment. Unsafe or disruptive behavior may lead to removal without refund.
Media & Privacy
Purpose: Protect privacy and sacred process regarding images and recordings.
No photos/videos without explicit consent. You may opt out; we honor your privacy and the sacred nature of the work.
Ceremonies
Purpose: Clarify screening, preparation, and integration standards
Ayahuasca is offered only within retreats after screening, preparation (dieta/ma’ë), and integration support. Participation may be declined for safety.
Sobriety Policy
Purpose: Uphold safety through pre-session abstinence and honest disclosure.
Alcohol and recreational drugs are incompatible with this work. Follow all pre-session abstinence windows and disclose substance use honestly.
Accessibility & Inclusion
Purpose: Welcome all backgrounds and provide reasonable accommodations.
We maintain a respectful, confidential, and sober environment. Unsafe or disruptive behavior may lead to removal without refund.
Complaints & Feedback
Purpose: Offer a clear channel to resolve concerns and improve.
Write to Info@mamakillaworld.com; we aim to respond within 2 business days. We review concerns promptly and fairly.
Location & Safety
Purpose: Keep locations discreet and follow safety protocols.
Exact location after booking; follow staff guidance and emergency procedures.
Data & Cookies
Purpose: Be transparent about data collection, retention, and rights.
See Privacy & Cookies for what we collect, how long, and your rights (access, deletion, consent).
Cultural Respect
Purpose: Honor indigenous lineages and care for the land and community.
We source responsibly and act with cultural humility and environmental care.
Gift Cards & Credits
Purpose: Define validity, transferability, and redeemable items.
Valid [X] months, [transferable/non-transferable], redeemable for [services/products]—and what if it’s lost?
Intellectual Property
Purpose: Content & brand use.
All materials (text, images, audio/video, logos) belong to Mama Killa World / Amazzonas and our licensors.
Note: This summary does not replace the detailed policies. Use the buttons above to read each full policy.
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