Mama Killa World (MKW)
Scope: spiritual/educational & wellness activities (non-medical)
Last updated: 17/10/2025

This policy explains how we collect, use, store, and share personal data on our site, forms, and related channels—and how we use cookies and similar technologies. See also Media & Privacy and Health & Safety – Privacy for event-specific information.

1) Principles

• Data minimization: we ask only for what we need to operate safely and well.

• Transparency: we explain what we process and why.

• Security & confidentiality: reasonable measures to protect your data.

• Control: you can manage cookies and exercise data rights.

• No data sales: MKW does not sell personal data.

2) What we collect

• Identity & contact: name, email, phone/WhatsApp, preferred language.

• Booking/operations: dates, chosen event, payment status (we do not store full card numbers), language choices, accessibility needs.

• Communications: messages you send via WhatsApp/email/forms.

• Technical preferences: browser language, time zone, cookie consent.

• Site analytics: pages visited, time, clicks, approximate country/city (IP anonymized where possible).

• Media & testimonials: only with your consent (see Media & Privacy).

Health/safety: sensitive screening and consent information is handled under Health & Safety – Privacy (with specific rules and retention).

3) Why we use data (purposes)

• Service & bookings: respond to messages, manage spots, send confirmations.

• Safety & compliance: verify basic eligibility, prevent misuse, meet legal duties.

• Service communications: reminders, logistical changes, post-event surveys.

• Website improvement: measure use and performance to improve content.

• Optional marketing: event updates only if you opt in; you can opt out anytime.

4) Legal bases (indicative, by jurisdiction)

• Contract/service performance: processing your booking/inquiry.

• Consent: non-essential cookies, testimonials/media, newsletters.

• Legitimate interests: safety, fraud prevention, basic aggregate metrics.

• Legal obligation: responding to authorities where required.

5) Cookies & similar technologies

• What they are: small files stored on your device to remember information.

• Types we use:

  • Essential (strictly necessary): security, page load, session/consent management.

  • Functional: remember language and interface preferences.

  • Analytics/measurement: understand how the site is used (e.g., popular pages).

  • Marketing (optional): only if we run campaigns; by default, we do not use behavioral advertising.

• Lifetimes: session (deleted on browser close) or persistent (longer; see cookie panel).

• Third parties: we may integrate analytics (e.g., IP-anonymized solutions), embedded players, or maps. Third parties set their cookies only if you consent (where applicable).

6) Your control over cookies

• Banner/panel: on entry, you can accept, reject, or customize non-essential cookies.

• Change later: use the “Cookie Preferences” link (footer) to reopen the panel.

• Browser settings: you can also delete or block cookies via your browser.

• Do Not Track (DNT): some browsers send DNT signals; we’ll make reasonable efforts to honor them where compatible with our tools.

7) Data retention

• Account/booking ops: up to 2 years from last interaction or per applicable law.

• Aggregate analytics: variable (e.g., 14–26 months) in pseudonymized/anonymous form.

• Cookie consents: up to 5 years (compliance).

• Complaints/incidents: see Complaints & Feedback and Health & Safety for specific periods.

8) Security

• Technical: in-transit encryption (HTTPS), strong passwords, reasonable backups.

• Organizational: limited access for staff who need it; basic data-protection training.

• Limits: no system is 100% failproof; we will act diligently on any incident and notify you where legally required.

9) Sharing (when and with whom)

• Service providers supporting operations:

  • Hosting & analytics (e.g., hosting/CDN, analytics with IP anonymization).

  • Communications (e.g., business email/WhatsApp).

  • Payments (gateways/banks; we don’t see or store your full card number).

  • Forms management and secure consent storage.

• No data sales: we do not sell your data.

• Authorities/insurance: only where required by law or to establish/exercise/defend legal claims.

• International transfers: where providers are abroad, we seek adequate safeguards (e.g., standard contractual clauses or equivalent).

10) Third-party links & embeds

• Our site may link to or embed third-party content. Their own policies apply; please review them.

11) Minors

• MKW does not serve under-18s and does not target minors. We do not knowingly collect their data.

12) Your rights (subject to applicable law)

• Access your data; rectify inaccuracies; erase where appropriate.

• Restrict or object to certain processing; portability where applicable.

• Withdraw consent (does not affect prior lawful processing).

• Complain to a data-protection authority if one exists in your country.

13) Marketing & communications

• We’ll send operational communications (confirmations, changes, reminders).

• Marketing: only if you consent. You can unsubscribe anytime (link in emails or via WhatsApp/email).

14) Contact (Data & Cookies)

• Official WhatsApp (Curaçao): +599 9 523-5214

• Email: info@mamakillaworld.com

• Suggested subject: “Data & Cookies – [request/country]”

• Tell us if you want access/rectification/erasure, cookie preference changes, or clarity about vendors.

15) Changes to this policy

• We may update this document to reflect improvements, provider changes, or regulation. We will publish the current version and, for material changes, display a notice on the site (and/or in the cookie banner).